Secu re Peak

At SecurePeak, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your data when you use our website, submit consultation forms, or engage with our crypto recovery services. By using our services, you agree to the practices outlined below. This policy is effective as of April 23, 2025. We comply with applicable data protection and financial regulations in the jurisdictions we serve.

1. Information We Collect

We collect the following information to provide and improve our services:

• Personal Information: Name, email address, phone number, and country of residence provided through our consultation form or during communications.
• Case-Related Information: Details about your crypto loss, including the platform, amount lost, and incident description, to evaluate your recovery case.
• Technical Information: IP address, browser type, device details, and cookies to optimize website functionality and analyze usage.
• Communication Data: Records of interactions with our support team via email, phone, or other channels.
• Usage Data: Data on how you navigate our website, such as pages visited and links clicked, to enhance user experience.

2. How We Use Your Information

Your information is used to:

• Process consultation requests and manage your recovery case.
• Communicate case updates and respond to inquiries.
• Improve website performance and security through analytics.
• Personalize content and recommendations for a better user experience.
• Comply with legal obligations, such as responding to regulatory requests.
• Prevent fraud, unauthorized access, or misuse of our services.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Store preferences and form inputs for convenience.
• Analyze traffic and user behavior to enhance our services.
• Provide relevant advertisements, if applicable, with your consent.

You can manage cookies via browser settings, though disabling them may affect functionality.

4. Sharing Your Information

We do not sell your personal information. We may share data in these cases:

• Service Providers: With trusted partners (e.g., analytics or recovery specialists) who assist us, bound by confidentiality agreements.
• Legal Compliance: To meet legal requirements, such as court orders or government requests.
• Business Transfers: During mergers, acquisitions, or asset sales, with notice to you.
• Safety and Security: To protect our rights, users, or the public, including fraud prevention.

5. Data Security

We use 256-bit SSL encryption and other industry-standard measures to protect your data. While we strive for maximum security, no system is entirely risk-free. Please keep any account credentials secure.

6. Your Rights

You may have the following rights, depending on your jurisdiction:

• Access: Request a copy of your data.
• Rectification: Correct inaccurate information.
• Erasure: Request data deletion, subject to legal obligations.
• Restriction: Limit data processing in certain cases.
• Objection: Object to specific uses, like marketing.
• Portability: Receive your data in a structured format.

Contact us (see Section 10) to exercise these rights. We’ll respond within 30 days, per laws like GDPR.

7. Data Retention

We retain data only as long as needed for the purposes outlined here or legal requirements. Case data may be kept for up to 7 years for compliance. After this, data is deleted or anonymized.

8. International Data Transfers

Your data may be processed outside your jurisdiction, such as in the UK or US. We use safeguards like Standard Contractual Clauses to ensure compliance with data protection laws.

9. Third-Party Links

Our website may link to external sites (e.g., Trustpilot). We are not responsible for their privacy practices. Please review their policies before sharing data.

10. Contact Us

For questions or to exercise your rights, contact us at:
Email: support@securepeak.net
Phone: +44 7441 426298
Address: SecurePeak.net, 257 New Cross Rd, London, United Kingdom, SE14 5UL

11. Changes to This Policy

We may update this policy to reflect changes in practices or laws. Significant updates will be posted on our website with a new effective date. Please review periodically.

Welcome to SecurePeak. These Terms of Service ("Terms") govern your use of our website and cryptocurrency recovery services. By accessing or using our services, you agree to be bound by these Terms. This policy is effective as of April 23, 2025.

1. Service Description

SecurePeak provides cryptocurrency recovery services aimed at assisting clients in recovering lost or stolen digital assets. Our services are provided on a contingency basis, meaning no upfront fees are charged, and payment is only required if recovery is successful. Recovery outcomes are not guaranteed and depend on case-specific factors.

2. User Responsibilities

You agree to:

• Provide accurate and complete information in the consultation form and during communications.
• Cooperate with our team by providing necessary documentation or details related to your case.
• Refrain from using our services for illegal purposes or submitting false information.

3. Limitations of Service

• No Guarantee: Recovery is not guaranteed. Success depends on factors such as the nature of the loss and available evidence.
• Case Eligibility: We reserve the right to decline cases deemed unfeasible or outside our expertise.
• Third-Party Platforms: We are not affiliated with platforms like Binance, Coinbase, or Kraken, and recovery depends on their cooperation.

4. Fees and Payment

• No upfront fees are charged for our services.
• If recovery is successful, a percentage of the recovered amount will be charged as agreed upon in advance.
• You will be informed of the fee structure before we proceed with your case.

5. Confidentiality

We treat all client information as confidential and will not disclose it except as outlined in our Privacy Policy.

6. Termination

We may terminate or suspend services if you:

• Provide false or misleading information.
• Engage in illegal activities.
• Fail to cooperate with our recovery process.

7. Limitation of Liability

SecurePeak is not liable for:

• Losses or damages arising from unsuccessful recovery attempts.
• Actions taken by third-party platforms or entities beyond our control.
• Indirect, incidental, or consequential damages related to the use of our services.

8. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes will be resolved in the courts of London, United Kingdom.

9. Changes to Terms

We may update these Terms to reflect changes in our practices or legal requirements. Updates will be posted on our website with a new effective date.

10. Contact Us

For questions about these Terms, contact us at:
Email: support@securepeak.net
Phone: +44 7441 426298
Address: SecurePeak, 257 New Cross Rd, London, United Kingdom, SE14 5UL

How does the recovery process work?

We start by analyzing your case details, then use advanced techniques to trace and recover your lost funds. You’ll be updated at every step.

What types of scams do you handle?

We handle phishing scams, wallet hacks, Ponzi schemes, and more. Contact us to see if we can help with your specific case.

How long does recovery take?

Recovery times vary depending on the complexity of the case, but most cases are resolved within 4-12 weeks.

Is my personal information secure?

Yes, we use 256-bit SSL encryption to protect your data. Your information is never shared without your consent.

Do you charge any fees upfront?

No, we operate on a contingency basis. We only get paid after successfully recovering your funds.

Can you recover funds lost on any platform?

We can attempt recovery from most platforms, including exchanges and wallets. Provide details in the consultation form to assess your case.